Terms and Conditions

Effective Date: 16/06/2025

Welcome to Loopsie. These Terms and Conditions ("Terms") govern your access to and use of the restaurant management software and services provided by Loopsie LLC ("Loopsie", "we", "us", or "our").

By signing up, accessing, or using our platform, you ("you", "your", or "Customer") agree to be bound by these Terms. If you do not agree, you may not use the service.



1. Acceptance of Terms

By accessing or using Loopsie, you agree to these Terms and Conditions, our Privacy Policy, and any other policies referenced herein.


2. Eligibility

  • You must be at least 18 years old to use Loopsie.
  • Loopsie is available only for legitimate food service businesses.
  • A valid business registration is required to create an account.
  • Additional information about the business owner may be required, based on the governing laws of the country of operation.

3. Beta Program Disclaimer

  • Loopsie is currently in beta.
  • Features may be incomplete, unstable, or change at any time without notice.
  • No guarantees are made regarding performance or uptime.
  • You understand and accept the risk of potential data loss.
  • Feedback you provide may be used to improve the product.

4. Account Registration

  • You are responsible for maintaining the confidentiality of your account credentials.
  • You agree to provide accurate business and personal information.
  • You are responsible for all activities that occur under your account.

5. Subscription, Pricing & Billing

  • The base subscription is $49.99/month, which includes access to core features and two devices at no extra cost.
  • Additional devices beyond the included two must be paid for at the applicable per-device rate.
  • Subscription fees are billed in advance and are non-refundable, including in the event of early termination or cancellation.

6. Commitment Period & Cancellation

  • A 24-month subscription commitment is required.
  • Early termination will result in a cancellation fee equal to the remaining fees in the commitment period.
  • Access to services will remain active until the end of the paid term.
  • No refunds will be issued for any remaining or unused service period.
  • Cancellations must be made through your Loopsie dashboard or in writing.

7. Device Policy

  • The base plan includes two devices at no extra cost.
  • Devices are linked to your business account and must be used only for your restaurant operations.
  • Devices are covered under a 6-month manufacturer warranty if no insurance plan is selected.
  • The manufacturer warranty does not cover:
    • Physical damage (e.g., cracks, spills, or drops)
    • Battery-related issues
    • Accessories (chargers, stands, etc.)
  • Any physical damage voids the warranty.

8. Device Insurance Plan

  • An optional device insurance plan is available.
  • If selected, insurance will automatically apply to all devices under your business, across all locations, including the two free devices.
  • If you cancel the insurance, no refunds will be given for past payments.
  • Insurance coverage will stop at the point of cancellation and cannot be reapplied retroactively.
  • After cancellation, devices will default to the manufacturer warranty (if still within 6 months).

9. Permitted Use

  • You agree to use Loopsie only for lawful business operations.
  • You must not:
    • Misuse the system (e.g., overload servers, introduce malware)
    • Reverse engineer or tamper with the software
    • Use the service for any illegal or unauthorized activity

10. Account Termination

  • We may suspend or terminate your account for violations of these Terms or applicable laws.
  • Upon termination, access to your data and account will be removed.
  • We may retain anonymized data for internal purposes.

11. Data Ownership & Privacy

  • You retain full ownership of your business data, such as menus, orders, and customer records.
  • Loopsie may access and use your data to provide services and improve features.
  • All data use is governed by our
  • You agree to the collection and processing of data under the relevant data protection laws of your country.

12. Intellectual Property

  • All software, branding, and content associated with Loopsie is the property of Loopsie LLC.
  • You may not duplicate, sell, or distribute any part of the service without written permission.

13. Third-Party Services

  • Loopsie integrates with third-party services such as Firebase and Stripe.
  • Use of these services is also subject to their individual terms and privacy policies.

14. Modifications to Terms

  • Loopsie reserves the right to modify these Terms at any time.
  • We will notify you of significant changes via email or in-app alerts.
  • Continued use of the service constitutes acceptance of the revised Terms.

15. Limitation of Liability

  • Loopsie is provided "as is" and "as available," especially during the beta phase.
  • We are not liable for:
    • Revenue loss
    • Data loss
    • Service interruptions
    • Indirect, incidental, or special damages
  • Our total liability will not exceed the amount you’ve paid in the last three (3) months prior to a claim.

16. Governing Law

  • These Terms are governed by the laws of the country in which your business operates.
  • Any disputes will be handled in the courts of that country or relevant jurisdiction.

17. Contact Us

For any questions about these Terms, please contact: [email protected]